Terms of Use
Last updated: 30 June 2026
Welcome to Nammude Keralam. These Terms of Use explain the rules for accessing and using nammudekeralam.com and all websites, pages, tools, forms, directories, services, and subdomains operated under the Nammude Keralam network, including but not limited to public-service directory pages, business directory pages, tourism pages, stay/accommodation pages, district subdomains, updates/news pages, listing claim pages, correction forms, enquiry forms, and any future Nammude Keralam subdomains.
In these Terms, “Nammude Keralam”, “we”, “our”, and “us” refer to the owner/operator of the Nammude Keralam website network. “You” and “user” refer to any visitor, business owner, listing owner, contributor, advertiser, customer, reader, or person using the website.
By accessing or using any part of the Nammude Keralam network, you agree to these Terms. If you do not agree, please do not use the website.
1. Nature of the Website
Nammude Keralam is an independent Keralam-focused information, directory, discovery, and local-help platform. The network may include:
- Public-service location listings, such as government offices, police stations, village offices, hospitals, railway stations, banks, helplines, emergency-related offices, and similar public resources.
- Business listings, local service listings, owner-claimed profiles, promoted listings, reviews, ratings, enquiry forms, and related directory services.
- Keralam tourism content, destination guides, travel planning information, local help, safety notes, festival information, route guidance, and travel-related resources.
- Stay/accommodation information, booking enquiry forms, travel support pages, and related directory or lead-generation tools.
- District-focused subdomains and pages for local information, public representatives, local offices, helpline numbers, updates, and public resources.
- Editorial updates, articles, guides, AI-assisted discovery features, search tools, forms, and future services connected to the Nammude Keralam network.
The website is provided for general information, discovery, directory, editorial, and convenience purposes only.
2. Independent Platform; Not a Government Website
Unless clearly and specifically stated on a particular page, Nammude Keralam is not an official government website, government department, public authority, emergency service, court, police department, hospital, tourism department, or official representative of any government office, public body, business, hotel, travel operator, institution, or third party listed on the website.
Public-service listings may include information collected from public sources, official websites, government portals, public records, field checks, user corrections, business submissions, or other available sources. However, listing a government office, public service, elected representative, business, hotel, attraction, or institution does not mean that Nammude Keralam is officially endorsed, authorised, sponsored, or controlled by that entity.
For official decisions, applications, complaints, payments, documentation, emergency response, legal matters, medical matters, travel permissions, public notices, government schemes, or official records, you must verify directly with the relevant official source, department, office, business, or authority.
3. Use of Information
We try to provide useful, clean, source-backed, and updated information. However, directory information can change at any time. Phone numbers, email addresses, office hours, routes, prices, services, staff details, elected representative details, emergency numbers, travel rules, ticket information, business details, stay availability, and official procedures may become outdated, incomplete, inaccurate, or temporarily unavailable.
You agree that:
- You will independently verify critical information before relying on it.
- You will contact the listed office, business, hotel, institution, authority, or official source before travel, payment, booking, application, emergency use, documentation, or any important decision.
- You will not treat Nammude Keralam as the final official source for government, emergency, medical, legal, financial, travel, accommodation, or business decisions.
- You use the information at your own discretion and risk.
4. Public-Service Listings
Public-service listings are provided to help users quickly find location, contact, route, source, and basic service information. These listings may include information about public offices, police stations, village offices, hospitals, railway stations, transport offices, banks, helplines, public representatives, and other public resources.
We do not guarantee that:
- A listed office is open at the time you visit.
- A phone number, email address, map location, service description, official website, or working hour is current.
- A particular officer, public representative, department, or service is available.
- A listed service will accept your request, solve your issue, or provide a specific outcome.
- The information is suitable for emergency use without direct verification.
For emergencies, contact the appropriate emergency service or official authority directly. Do not rely only on a website listing during an emergency.
5. Business Listings and Owner Claims
Nammude Keralam may allow businesses, professionals, organisations, hotels, service providers, property owners, agencies, and listing owners to submit, claim, update, promote, or manage listings.
If you submit or claim a listing, you confirm that:
- You are authorised to act on behalf of the listed business, property, service, office, organisation, or entity.
- The information you provide is accurate, lawful, not misleading, and kept updated.
- You have the right to upload any images, logos, documents, descriptions, contact details, prices, offers, menus, service lists, or other content you submit.
- You will not impersonate another person, business, institution, office, public authority, or organisation.
- You will not submit fake reviews, false claims, misleading badges, fake verification statements, or deceptive promotional content.
- You will comply with all applicable laws, licensing requirements, tax rules, consumer protection rules, advertising standards, and industry regulations.
We may approve, reject, edit, hide, suspend, remove, downgrade, or verify a listing at our discretion, especially if information appears inaccurate, misleading, illegal, duplicated, abusive, unverifiable, spammy, unsafe, or inconsistent with our platform standards.
A verified, checked, claimed, featured, premium, or promoted label does not guarantee quality, safety, legality, availability, licensing, pricing, service outcome, or user satisfaction. Users must make their own checks before contacting, booking, buying from, visiting, paying, or relying on any listed business or service provider.
6. Reviews, Ratings, Comments, and User Feedback
The website may allow users to submit reviews, ratings, comments, corrections, reports, suggestions, complaints, enquiries, or other feedback.
By submitting user content, you agree that:
- Your submission must be honest, relevant, lawful, and based on your genuine experience or good-faith knowledge.
- You will not post defamatory, abusive, obscene, threatening, hateful, discriminatory, fraudulent, promotional, spammy, fake, misleading, or illegal content.
- You will not submit another person’s private information without permission.
- You will not use reviews, ratings, or feedback tools to harass, blackmail, manipulate, threaten, or unfairly damage any person, business, office, or institution.
- We may moderate, edit, reject, remove, or refuse to publish user submissions at our discretion.
- We are not required to publish every submission or explain every moderation decision.
Reviews and ratings reflect user opinions or submitted information and do not necessarily represent the views of Nammude Keralam.
7. Corrections and Updates
Nammude Keralam may provide correction forms, report buttons, contact forms, claim tools, or other methods to request updates or corrections.
You may request correction, update, review, or removal of incorrect information. Where possible, please provide proof, official source links, documents, or clear details so that the correction can be reviewed.
We may verify correction requests before publishing changes. We may also refuse correction requests that are incomplete, abusive, unverifiable, misleading, irrelevant, unlawful, or submitted by someone without proper authority.
Submitting a correction request does not guarantee immediate update, removal, or approval.
8. Tourism, Travel, Routes, and Stay Information
Tourism, destination, travel, route, festival, weather-season, safety, stay, hotel, resort, homestay, booking, and itinerary content is provided for general planning and discovery only.
Travel conditions can change due to weather, road closures, local restrictions, seasonal access, safety alerts, forest rules, beach warnings, temple rules, ticket changes, strikes, public events, local regulations, or other factors.
Before travelling, booking, paying, or visiting, you must verify:
- Current opening times.
- Ticket prices and entry rules.
- Road and route conditions.
- Local safety warnings.
- Weather alerts.
- Stay availability and cancellation terms.
- Permissions, permits, dress codes, festival schedules, and official notices.
- Contact details and location accuracy.
Nammude Keralam is not responsible for cancelled trips, unsafe travel decisions, route issues, weather disruptions, booking disputes, accommodation problems, injuries, losses, delays, or expenses arising from reliance on travel or stay information published on the website.
9. Booking Enquiries, Leads, and Third-Party Transactions
The website may provide enquiry forms, booking request forms, call buttons, WhatsApp buttons, direction links, website links, lead forms, or other tools that connect users with businesses, hotels, travel operators, service providers, offices, or third parties.
Unless clearly stated otherwise, Nammude Keralam is not the seller, hotel, booking agent, travel operator, payment collector, government office, service provider, or contracting party in transactions between users and third parties.
Any booking, payment, service agreement, cancellation, refund, complaint, warranty, guarantee, delivery, appointment, or dispute is between you and the relevant third party.
We are not responsible for:
- Service quality.
- Pricing disputes.
- Booking confirmation failures.
- Refunds or cancellations.
- No-shows or non-delivery.
- Fraud by third parties.
- Changes in business terms.
- Incorrect information provided by a listed business or user.
- Any loss or damage arising from your interaction with a third party.
You should verify the identity, licence, reviews, pricing, refund policy, and legitimacy of any third party before making payment or sharing personal information.
10. Paid Services, Promotions, and Advertising
Nammude Keralam may offer paid services such as featured listings, premium placements, advertising, sponsored posts, business promotions, enhanced profiles, lead-generation services, or other visibility tools.
Paid placement does not guarantee:
- A fixed number of leads, calls, bookings, visits, clicks, enquiries, customers, sales, or revenue.
- Higher ranking in every search or category.
- User trust or user satisfaction.
- Permanent visibility.
- Editorial endorsement by Nammude Keralam.
We may label paid, promoted, featured, sponsored, or advertising content where appropriate. Advertisers and businesses are responsible for ensuring their claims, offers, prices, images, licences, and advertisements are lawful, truthful, and not misleading.
Unless a separate written agreement says otherwise, payments for advertising or premium services are subject to the plan, invoice, offer, or payment terms shown at the time of purchase.
11. Accounts, Login, and Security
Some features may require registration, login, owner approval, or account access. If you create or use an account, you agree to:
- Provide accurate information.
- Keep your login details secure.
- Not share your password with unauthorised persons.
- Notify us if you suspect unauthorised access.
- Use the account only for lawful and authorised purposes.
- Not attempt to access another user’s account, listing dashboard, admin area, or private information.
You are responsible for activity under your account, unless the activity happened because of a security failure directly caused by us.
We may suspend, restrict, or terminate accounts that violate these Terms, submit misleading information, abuse the platform, or create security or legal risk.
12. User Submissions and Licence to Use Content
When you submit information, corrections, reviews, comments, photos, logos, business details, listing descriptions, documents, messages, or other content to Nammude Keralam, you grant us a non-exclusive, worldwide, royalty-free licence to use, host, store, reproduce, edit, format, display, publish, distribute, index, moderate, translate, and adapt that content for the purpose of operating, improving, promoting, securing, and maintaining the Nammude Keralam network.
You confirm that you own or have permission to submit the content. You remain responsible for the legality, accuracy, and rights connected to your submission.
We may remove user-submitted content if we believe it violates these Terms, infringes rights, contains personal data without permission, is unsafe, or creates legal or reputational risk.
13. Intellectual Property
All website design, layout, logos, branding, text, directories, databases, templates, code, graphics, icons, user interface elements, articles, guides, compilations, and other materials on the Nammude Keralam network are protected by applicable intellectual property laws, except where content belongs to third parties or is used from public/official sources.
You may use the website for personal, informational, and lawful reference purposes.
You may not, without written permission:
- Copy, republish, sell, resell, scrape, bulk download, mirror, reproduce, redistribute, or commercially exploit our directory database.
- Use our brand name, logo, layout, or content in a misleading way.
- Create competing datasets using automated extraction from the website.
- Remove copyright notices, source notes, disclaimers, or verification warnings.
- Use Nammude Keralam content to falsely suggest endorsement, partnership, government approval, or official status.
Public-source facts may not belong exclusively to us, but the selection, arrangement, formatting, database structure, descriptions, verification notes, trust indicators, and website presentation may be protected.
14. Prohibited Uses
You agree not to use the website to:
- Break any law or regulation.
- Submit false, misleading, impersonated, defamatory, abusive, hateful, obscene, spammy, or fraudulent content.
- Misrepresent your identity, authority, business, office, or affiliation.
- Upload malware, harmful scripts, spam, bots, or malicious files.
- Attempt to hack, overload, disrupt, reverse engineer, scan, or bypass website security.
- Scrape, crawl, harvest, mine, copy, or extract data at scale without permission.
- Collect personal data, phone numbers, email addresses, or business data for spam, resale, harassment, or unauthorised marketing.
- Use the website for phishing, fraud, fake bookings, fake claims, fake reviews, or deceptive lead generation.
- Interfere with another user’s account, listing, review, correction, or business profile.
- Use the platform to promote illegal products, prohibited services, scams, hate, violence, exploitation, or unsafe activities.
- Use Nammude Keralam content in a way that creates confusion with official government websites or public authorities.
We may block, restrict, remove, report, or take action against misuse.
15. Automated Access, Scraping, and Data Protection
Automated access is not allowed unless we give written permission or it is normal search-engine indexing that respects our robots.txt, technical limits, and platform rules.
You must not use bots, crawlers, scrapers, browser automation, data-mining tools, AI training crawlers, or bulk extraction systems to copy or harvest our content, listings, contacts, database, images, pages, or user submissions.
We may use technical, legal, and security measures to prevent scraping, spam, copying, abuse, unauthorised crawling, or excessive requests.
Unauthorised scraping, copying, or database extraction may result in blocking, legal action, claims for damages, or other remedies available under law.
16. Third-Party Links and External Services
The website may contain links to official government websites, Google Maps, WhatsApp, business websites, hotel booking pages, tourism sources, social media pages, payment pages, advertising platforms, analytics tools, embedded content, and other third-party services.
Third-party websites and services are not controlled by Nammude Keralam. We are not responsible for their content, accuracy, privacy practices, security, availability, pricing, terms, services, or actions.
When you leave Nammude Keralam or interact with a third-party service, that third party’s terms and privacy policy may apply.
17. AI-Assisted and Automated Features
Nammude Keralam may use search tools, filters, recommendation systems, AI-assisted discovery, automated categorisation, content suggestions, or similar features to help users find information.
AI-assisted or automated outputs may be incomplete, inaccurate, outdated, or unsuitable for your specific situation. You must verify important information independently before acting on it.
We do not guarantee that AI-assisted recommendations, summaries, rankings, or search results are error-free, neutral, complete, official, or suitable for legal, medical, emergency, financial, travel, or government-use decisions.
18. Privacy
Your use of the website may involve the collection and processing of information such as contact form details, listing claim information, correction submissions, account details, device information, analytics data, cookies, and communication records.
Please read our Privacy Policy for details on how information may be collected, used, stored, shared, and protected.
By using the website, you agree that your information may be handled according to our Privacy Policy and applicable law.
19. Availability and Website Changes
We may update, modify, suspend, remove, redesign, rename, merge, migrate, monetise, restrict, or discontinue any part of the Nammude Keralam network at any time.
We do not guarantee that:
- The website will always be available.
- All pages or subdomains will remain active.
- Search results will remain unchanged.
- Listings will remain published.
- Content will be free from technical errors.
- Forms, links, maps, images, or external services will always work.
- Data will never be lost or delayed.
We may perform maintenance, upgrades, security changes, plugin/theme changes, server moves, domain changes, or content restructuring without prior notice.
20. Disclaimer of Warranties
The Nammude Keralam network is provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, we make no warranties or guarantees regarding:
- Accuracy.
- Completeness.
- Timeliness.
- Official status.
- Fitness for a particular purpose.
- Business performance.
- Travel safety.
- Booking availability.
- Service quality.
- Emergency usefulness.
- Legal or medical suitability.
- Security of third-party links.
- Continuous website availability.
- Error-free operation.
You are responsible for verifying information before relying on it.
21. Limitation of Liability
To the maximum extent permitted by law, Nammude Keralam and its owners, administrators, editors, developers, contributors, partners, and service providers will not be liable for any direct, indirect, incidental, consequential, special, punitive, business, reputational, financial, travel-related, booking-related, data-related, or other loss arising from:
- Use of or inability to use the website.
- Incorrect, outdated, incomplete, or missing information.
- Reliance on directory listings, travel guides, stay details, public-service information, business details, reviews, ratings, AI outputs, maps, routes, or contact information.
- Interactions with third-party businesses, offices, hotels, service providers, advertisers, users, or linked websites.
- Payments, bookings, refunds, cancellations, appointments, travel plans, or service disputes.
- Unauthorised access, technical errors, server issues, malware, downtime, or data loss.
- User-submitted content or third-party claims.
Where liability cannot be excluded under applicable law, our liability will be limited to the lowest amount permitted by law.
22. Indemnity
You agree to defend, indemnify, and hold harmless Nammude Keralam, its owners, administrators, editors, contributors, developers, partners, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from:
- Your use of the website.
- Your violation of these Terms.
- Your submitted content.
- Your business listing, claim, advertisement, review, correction, or enquiry.
- Your violation of any law or third-party right.
- Any dispute between you and another user, business, office, hotel, advertiser, service provider, or third party.
23. Removal, Suspension, and Termination
We may restrict, suspend, remove, edit, block, or terminate access to any account, listing, review, correction, submission, advertisement, page, or feature if we believe it violates these Terms, creates risk, is unlawful, is misleading, is abusive, is unauthorised, harms users, harms the website, or affects platform trust.
We may also remove or hide information if requested by an authorised person, official source, rights holder, law enforcement agency, court, regulator, or affected party, subject to our review and applicable law.
24. Copyright, Trademark, and Rights Complaints
If you believe that content on Nammude Keralam infringes your copyright, trademark, privacy, publicity, business rights, or other legal rights, please contact us with:
- Your name and contact details.
- The exact URL of the content.
- A clear description of the issue.
- Proof of ownership or authority.
- The action requested.
- A statement that the information you provide is accurate.
We may review and take appropriate action, including removing, editing, disabling, or retaining the content depending on the circumstances.
25. Children’s Use
The website is intended for general users, business owners, travellers, and people seeking Keralam-related public information. Children should use the website only with the guidance of a parent or guardian.
If a child submits personal information without proper consent, a parent or guardian may contact us to request review or removal.
26. Legal Compliance
You are responsible for complying with all applicable laws, rules, licences, permissions, and regulations when using the website, submitting content, claiming listings, advertising, contacting users, offering services, making bookings, or relying on information.
Businesses, hotels, service providers, advertisers, professionals, and organisations listed on the website are responsible for their own licences, registrations, permissions, taxes, consumer obligations, safety rules, and legal compliance.
27. Governing Law and Jurisdiction
These Terms are governed by the laws of India.
Unless a different jurisdiction is required by applicable law, disputes relating to these Terms or use of the Nammude Keralam network will be subject to the courts having appropriate jurisdiction in Keralam, India.
28. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.
By continuing to use the website after changes are posted, you accept the updated Terms.
29. Contact
For corrections, listing updates, claim requests, advertising enquiries, privacy concerns or rights complaints, please use the relevant contact form, report correction form, claim listing form, or contact page available on the applicable Nammude Keralam website or subdomain.
For legal and administrative notices, please add the official contact details here:
Contact: https://nammudekeralam.com/contact/
